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CIF IDs Related menus for DOP Finacle 1. CDEDUP – To see whether the customer is already a existing customer 2. CCRC/CIFCR – For creation of CIF 3. CCRC/CIFCR – CIF creation needs a verification by Supervisor 4. CMRC/CIFMD – CIF Modification 5. CMRC/CIFMD – Suspension of CIF ID 6. HCCA – Merger of CIF ID 7.

Agent Related Issue in DOP Finacle (i) Non migration of agents and Creation of new agent ID in finacle and getting ebanking reference number Solution: As per migration logic, agents who were not linked with SB account number will not be migrated.

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DOP CBS Finacle Menu Related to CIF ID: CDEDUP - To see whether the customer is already a existing customer CCRC - For creation of CIF CCRC - CIF creation needs a verification by Supervisor CMRC- CIF Modification CMRC- Suspension of CIF ID HCCA - Merger of CIFID HCRV - Inquiring of CIF IDs (Customer Relationship View)

Failed. EOD event not in progress. (1) Check for pending transactions in HFTI ( transactions), HAFI ( Account opening), HIMC ( Inventory authorisation), HICHB ( Inventory - Issue of cheque book), HMICZ (Inward clearing zone) and clear them (2) Alternatively, Invoke HPR menu with the same user who executed HSCOD and check for validation report