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CIF IDs Related menus for DOP Finacle 1. CDEDUP – To see whether the customer is already a existing customer 2. CCRC/CIFCR – For creation of CIF 3. CCRC/CIFCR – CIF creation needs a verification by Supervisor 4. CMRC/CIFMD – CIF Modification 5. CMRC/CIFMD – Suspension of CIF ID 6. HCCA – Merger of CIF ID 7.

Agent Related Issue in DOP Finacle (i) Non migration of agents and Creation of new agent ID in finacle and getting ebanking reference number Solution: As per migration logic, agents who were not linked with SB account number will not be migrated.

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Acceptance of Agent list prepared through DOP CHQ is same as agent list with cash mode in HAGTXP. And remember the following. 1) Amount will be deducted automatically from the account holder of whose cheque number was given in Agent list.

Failed. EOD event not in progress. (1) Check for pending transactions in HFTI ( transactions), HAFI ( Account opening), HIMC ( Inventory authorisation), HICHB ( Inventory - Issue of cheque book), HMICZ (Inward clearing zone) and clear them (2) Alternatively, Invoke HPR menu with the same user who executed HSCOD and check for validation report